Terms of Service

Overview

Welcome to Bloomli.

These Terms of Service, together with any policies referenced or linked in these Terms, including our Privacy Policy, Refund Policy, and Shipping Policy, govern your access to and use of the Bloomli website, online store, products, services, content, features, tools, and related offerings collectively referred to as the “Services.”

The terms “Bloomli,” “we,” “us,” and “our” refer to Ben Commerce LLC, doing business as Bloomli.

Bloomli is powered by Shopify, which enables us to provide our online store and related Services to you.

Please read these Terms carefully before accessing or using our Services. By visiting our website, interacting with our Services, creating an account, placing an order, or purchasing any product from us, you agree to be bound by these Terms of Service and our Privacy Policy, which can be viewed here: https://bloomliwellness.com/policies/privacy-policy

If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services.

In addition, if you subscribe to or interact with our SMS, MMS, or messaging programs, you also agree to our Messaging Terms and Messaging Privacy Policy:

https://terms.pscr.pt/legal/shop/xgefhv-br/terms_of_service

https://terms.pscr.pt/legal/shop/xgefhv-br/privacy_policy

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

Section 1 — Access and Account

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use certain parts of the Services, including placing an order, accessing your account, or managing a subscription, you may be asked to provide information such as your name, email address, billing address, shipping address, phone number, payment information, and account details.

You represent and warrant that all information you provide to Bloomli is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

Bloomli sells wellness, beauty, supplement, and personal care products. We make every effort to display and describe our products as accurately as possible. However, we do not guarantee that product colors, packaging, size, appearance, or other visual details will appear exactly the same on every screen or device.

Product descriptions, ingredients, packaging, pricing, promotions, availability, and product information may change at any time without notice.

We reserve the right to discontinue any product at any time and to limit product quantities, order amounts, or availability by person, household, geographic region, or jurisdiction.

We do not warrant that the appearance, quality, scent, taste, texture, effectiveness, or results of any product purchased from Bloomli will meet your expectations.

Section 3 — Health and Product Information

Information provided through the Services, including product descriptions, ingredient information, blog content, emails, advertisements, social media content, and other materials, is for general informational purposes only and is not medical advice.

Bloomli products are not intended to diagnose, treat, cure, or prevent any disease. Statements about dietary supplements have not been evaluated by the Food and Drug Administration.

Please consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or are purchasing for someone under 18.

Individual results may vary. Bloomli does not guarantee any specific result from using our products.

You should read all product labels, warnings, directions, and ingredient lists before using any product. If you experience discomfort, irritation, an adverse reaction, or have any concern about a product, discontinue use and consult a healthcare professional.

Section 4 — Orders

When you place an order through the Services, you are making an offer to purchase the products in your cart.

Bloomli reserves the right to accept, decline, limit, modify, or cancel any order for any reason, including suspected fraud, payment issues, inventory issues, pricing errors, shipping restrictions, resale activity, or any violation of these Terms.

Your order is not accepted until Bloomli confirms acceptance and processes payment.

Please review your order carefully before submitting it. Orders are sent to fulfillment quickly, so we cannot guarantee cancellations, address changes, or order edits after an order has been placed.

If we make a change to, decline, or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at checkout.

You represent and warrant that purchases made through the Services are for personal or household use only and not for commercial resale, unauthorized distribution, or export.

Refunds, cancellations, returns, exchanges, damaged items, incorrect orders, and other order issues are handled solely in accordance with our Refund Policy and Shipping Policy, which can be viewed here:

Refund Policy: https://bloomliwellness.com/policies/refund-policy

Shipping Policy: https://bloomliwellness.com/policies/shipping-policy

Section 5 — Prices, Billing, and Payment

Prices, discounts, promotions, and product availability are subject to change at any time without notice.

The price charged for a product will be the price shown at the time your order is placed, subject to correction for errors, inaccuracies, or omissions.

Unless otherwise stated, prices do not include taxes, shipping, handling, duties, customs fees, or import charges.

You agree to provide current, complete, and accurate billing, payment, shipping, and account information for all purchases. You agree to promptly update your information so we can complete transactions and contact you when needed.

You represent and warrant that:

1. The payment information you provide is true, correct, and complete.
2. You are authorized to use the payment method provided.
3. Charges incurred by you will be honored by your payment provider.
4. You will pay all charges incurred by you at the posted prices, including shipping, handling, and applicable taxes.

We reserve the right to refuse or cancel any order if payment is declined, disputed, reversed, suspected to be fraudulent, or otherwise cannot be processed.

Section 6 — Subscriptions and Recurring Billing

Some Bloomli products may be offered as subscriptions.

By purchasing a subscription, you authorize Bloomli and/or our third-party payment processor to charge your selected payment method on a recurring basis according to the subscription frequency, price, and terms shown at checkout.

Subscription renewals are processed automatically unless you pause, skip, modify, or cancel your subscription before the next billing date.

You are responsible for managing your subscription through the customer account portal. Canceling a subscription stops future renewals. It does not automatically cancel, refund, or reverse an order that has already been processed.

Subscription renewal orders are subject to our Refund Policy and, unless otherwise stated, are not eligible for the first-order satisfaction guarantee.

Please make any subscription changes before your next billing date.

Additional subscription terms may be shown at checkout, in your customer account portal, or in communications related to your subscription.

Section 7 — Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather, holidays, incorrect shipping information, failed delivery attempts, or events outside our reasonable control, subject to applicable law.

Please make sure your shipping address is correct before placing your order. Orders are sent to fulfillment quickly, so we cannot guarantee cancellations, address changes, or order edits after an order has been placed.

If you need help with an order, contact us as soon as possible at support@bloomliwellness.com, and we will do our best to assist before the order is processed. If your order has already been processed or shipped, we may not be able to cancel, edit, or update the shipping address.

Once an order has been transferred to the shipping carrier, risk of loss passes to you, subject to applicable law.

Bloomli is not responsible for packages that are lost, stolen, delayed, marked as delivered, refused, unclaimed, returned to sender, or shipped to an incorrect address entered at checkout, except where required by law or as otherwise stated in our Shipping Policy.

Section 8 — Returns, Refunds, and Exchanges

All refund, return, cancellation, exchange, damaged item, defective item, incorrect item, and order issue requests are governed by our Refund Policy, which can be viewed here:

https://bloomliwellness.com/policies/refund-policy

At this time, Bloomli does not accept returns unless otherwise stated in our Refund Policy or required by law.

Bloomli reserves the right to review refund requests and approve or deny them at our discretion. Refund requests may be denied if they do not meet the terms of our Refund Policy, appear to be fraudulent or abusive, are submitted outside the applicable window, or relate to repeat orders, subscription renewals, customer address errors, or circumstances outside Bloomli’s control.

Section 9 — Promotions, Discounts, and Gift Cards

From time to time, Bloomli may offer discounts, promotions, referral offers, subscription savings, bundles, free gifts, or other special offers.

Promotions may be subject to additional terms and conditions. If there is a conflict between these Terms and the specific terms of a promotion, the promotion terms will govern.

Discounts and promotional offers may not be combined unless expressly stated. Bloomli reserves the right to modify, suspend, or cancel any promotion at any time.

Gift cards, if offered, are non-refundable except where required by law.

Section 10 — Intellectual Property

The Services, including all trademarks, brand names, logos, product names, text, images, graphics, designs, product reviews, videos, audio, website layout, and other content, are owned by Bloomli, its affiliates, partners, suppliers, or licensors and are protected by U.S. and international intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial use only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, sell, resell, exploit, scrape, or otherwise use any part of the Services without our prior written consent.

Bloomli’s names, logos, product names, service names, designs, and slogans are trademarks of Bloomli or its affiliates or licensors. You may not use these marks without our prior written permission.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other trademarks appearing through the Services belong to their respective owners.

Section 11 — Optional Tools and Third-Party Services

We may provide access to third-party tools, apps, features, payment processors, subscription platforms, messaging platforms, review platforms, or other services that we do not own, monitor, or control.

You acknowledge and agree that access to such tools is provided “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.

Your use of third-party tools is at your own risk and may be subject to the terms and policies of the applicable third-party provider.

We are not liable for any harm, damages, loss, or issues arising from your use of third-party tools or services.

Section 12 — Third-Party Links

The Services may contain links to websites, resources, content, or services operated by third parties.

We are not responsible for examining, evaluating, or guaranteeing the content, accuracy, policies, practices, products, services, or availability of any third-party websites or resources.

If you access third-party websites or services, you do so at your own risk. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

Section 13 — Relationship with Shopify

Bloomli is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with Bloomli, not Shopify.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any transaction between you and Bloomli, including any injury, damage, loss, claim, refund, order issue, or dispute related to products or services purchased from Bloomli.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Bloomli.

Section 14 — Privacy Policy

Personal information collected through the Services is handled in accordance with our Privacy Policy, which can be viewed here:

https://bloomliwellness.com/policies/privacy-policy

Because our store is hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third-party service providers, which may be located in countries other than where you reside.

By using the Services, you acknowledge that you have read our Privacy Policy.

Section 15 — Feedback, Reviews, and Submissions

If you submit, upload, post, email, review, tag, message, or otherwise transmit any ideas, suggestions, feedback, testimonials, reviews, photos, videos, proposals, plans, or other content to Bloomli or through the Services, collectively referred to as “Feedback,” you grant Bloomli a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, display, distribute, edit, translate, and create derivative works from such Feedback in any medium for any purpose, including marketing, advertising, product development, and commercial use.

You represent and warrant that:

1. You own or have all necessary rights to submit the Feedback.
2. Your Feedback is accurate and not misleading.
3. You have disclosed any compensation, free product, discount, incentive, or material connection related to your Feedback.
4. Your Feedback does not violate the rights of any third party.
5. Your Feedback does not contain unlawful, abusive, defamatory, obscene, or harmful content.
6. Your Feedback does not contain viruses, malware, or other harmful code.

We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may monitor, edit, remove, or refuse to display Feedback at our discretion.

Section 16 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on or through the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, ingredients, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, modify, or cancel orders if any information on the Services is inaccurate at any time without prior notice, including after you have submitted an order.

Section 17 — Prohibited Uses

You may access and use the Services only for lawful purposes.

You may not use the Services, directly or indirectly:

1. For any unlawful, fraudulent, harmful, or malicious purpose.
2. To violate any international, federal, state, provincial, local, or other law or regulation.
3. To infringe or violate our intellectual property rights or the rights of others.
4. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person.
5. To submit false, inaccurate, or misleading information.
6. To upload or transmit viruses, malware, or harmful code.
7. To collect, track, scrape, or misuse personal information of others.
8. To spam, phish, pharm, pretext, crawl, scrape, or otherwise interfere with the Services.
9. To impersonate any person or entity.
10. To interfere with or circumvent the security features of the Services.
11. To reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without our written permission.
12. To use bots, automated tools, scraping tools, AI agents, or data extraction methods to access the Services without authorization.
13. To place orders for unauthorized resale, export, or distribution.
14. To engage in any conduct that, in our judgment, restricts or inhibits anyone’s use or enjoyment of the Services or may expose Bloomli, Shopify, or others to liability.

We reserve the right to suspend, disable, or terminate your access to the Services at any time if we determine that you have violated these Terms.

Section 18 — Agents and Automated Access

This section applies if you use, allow, enable, or cause any software, bot, crawler, scraper, AI agent, or automated or semi-automated system, collectively referred to as an “Agent,” to access, use, interact with, or collect information from the Services.

No Agent may access, use, or interact with the Services unless it clearly identifies itself and operates in accordance with all requirements we provide.

We may limit, block, restrict, or control whether and how any Agent accesses, uses, or interacts with the Services.

Agents must not conceal or misrepresent that access is automated, mimic human behavior to bypass restrictions, complete or circumvent CAPTCHAs, bypass security or access controls, or ignore instructions intended to limit automated access.

Section 19 — Termination

We may terminate these Terms or suspend, disable, or terminate your access to the Services at any time, without notice, if we determine that you have violated these Terms or engaged in conduct that may harm Bloomli, Shopify, other users, or third parties.

You remain responsible for all amounts due up to and including the date of termination.

The sections of these Terms that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions intended to survive.

Section 20 — Disclaimer of Warranties

The Services and all information, content, products, and materials made available through the Services are provided “as is” and “as available,” except as expressly stated by Bloomli.

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, accurate, complete, reliable, or error-free.

We do not warrant that any results obtained from using the Services or our products will be accurate, reliable, or meet your expectations.

To the fullest extent permitted by law, Bloomli disclaims all warranties, representations, and conditions of any kind, whether express, implied, or statutory, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow limitations on implied warranties, so some of the above limitations may not apply to you.

Section 21 — Limitation of Liability

To the fullest extent permitted by law, Bloomli, Shopify, and our affiliates, partners, directors, officers, employees, contractors, agents, service providers, suppliers, and licensors will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, consequential, or similar damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or other damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from:

1. Your use of, or inability to use, the Services.
2. Your purchase or use of any product.
3. Any product results or lack of results.
4. Any errors, inaccuracies, or omissions in content.
5. Any unauthorized access to or use of your information.
6. Any third-party services, links, tools, or platforms.
7. Any shipping delays, lost packages, or delivery issues, subject to applicable law.
8. Any other claim related to your use of the Services or products.

Because some jurisdictions do not allow the exclusion or limitation of certain damages, our liability will be limited to the maximum extent permitted by law.

Section 22 — Indemnification

You agree to indemnify, defend, and hold harmless Bloomli, Shopify, and our affiliates, partners, directors, officers, employees, contractors, agents, service providers, suppliers, and licensors from and against any claims, losses, damages, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from or related to:

1. Your breach of these Terms.
2. Your violation of any law or regulation.
3. Your violation of any third-party rights.
4. Your misuse of the Services.
5. Your Feedback or submissions.
6. Your account activity or purchases.

We may control the defense and settlement of any claim subject to indemnification, and you agree to cooperate with us in defending such claims.

Section 23 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

The remaining provisions will remain valid and enforceable.

Section 24 — Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules posted by Bloomli or linked through the Services, constitute the entire agreement between you and Bloomli and govern your use of the Services.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Bloomli.

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

Section 25 — Assignment

You may not transfer, assign, or delegate these Terms or any rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 26 — Governing Law

These Terms of Service and any separate agreements through which we provide the Services are governed by and construed in accordance with the laws of New Mexico, United States, without regard to conflict of law principles.

You and Bloomli consent to venue and personal jurisdiction in the courts located in New Mexico, unless otherwise required by applicable law.

Section 27 — Changes to These Terms

You can review the most current version of these Terms at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check this page periodically for changes.

If required by applicable law, we will notify you of material changes. Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.

Section 28 — Contact Information

Questions about these Terms of Service should be sent to us at:

Bloomli
Ben Commerce LLC
1209 MOUNTAIN ROAD PL NE # 12034
ALBUQUERQUE, NM 87110
United States
Email: support@bloomliwellness.com