Shipping policy

Shipping Policy

At Bloomli, we work to process and ship orders as quickly as possible.

Order Processing and Fulfillment

Most orders are fulfilled within 2–5 business days after the order is placed.

Business days do not include weekends or holidays.

Please note that fulfillment time is separate from shipping time. Once your order has been fulfilled and handed over to the shipping carrier, transit time begins.

Shipping Times

After fulfillment, estimated shipping times are:

  • Standard Shipping: 2–4 business days
  • Express Shipping: 1–3 business days

Estimated total delivery time, including fulfillment and shipping, is usually:

  • Standard Shipping: 4–9 business days
  • Express Shipping: 3–8 business days

These timelines are estimates only and are not guaranteed. Delivery times may vary due to carrier delays, weather, holidays, high order volume, incorrect shipping information, or other circumstances outside of our control.

Shipping Confirmation and Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Please allow some time for tracking information to update after the carrier receives the package.

Order Changes and Address Updates

Please make sure your shipping address is correct before placing your order.

Orders are sent to fulfillment quickly, so we cannot guarantee cancellations, address changes, or order edits after an order has been placed.

If you need help with an order, please contact us as soon as possible at support@bloomliwellness.com, and we will do our best to assist before the order is processed.

If your order has already been processed or shipped, we may not be able to cancel, edit, or update the shipping address.

Bloomli is not responsible for orders shipped to an incorrect address entered at checkout.

Lost, Stolen, or Delivered Packages

Bloomli is not responsible for packages that are lost, stolen, or missing after being marked as delivered by the carrier.

If your tracking information shows that your order was delivered but you cannot locate it, we recommend checking with household members, neighbors, your building, or your local carrier.

You may also contact us at support@bloomliwellness.com, and we will do our best to help you investigate the issue.

Returned, Refused, or Undeliverable Packages

If a package is returned to sender due to an incorrect address, refusal, failed delivery attempt, or being unclaimed, Bloomli is not responsible for reshipping costs or refunding shipping fees.

Please contact us if your order is returned to sender and we will review the situation.

Shipping Delays

Shipping times are estimates and may vary.

Bloomli is not responsible for delays caused by shipping carriers, weather, holidays, customs processing, incorrect shipping information, or other events outside of our control.

If you have questions about your shipment, please contact us at support@bloomliwellness.com.